Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we may not offer a full refund or exchange.

Eligibility for a return

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

The following goods are exempt from returns:

• Custom or personalized parts made to order.
• Electrical components that have been installed or soldered (for safety and hygiene reasons).
• Items marked as final sale.

Starting a return

To start a return, email [email protected] with your order number and the reason for the return. We will reply with the return shipping address and instructions. Do not send your purchase back to the manufacturer’s address on the package.

Who pays return shipping

• Our fault (wrong or defective item): we pay return shipping.
• Changed your mind or ordered the wrong part: you pay return shipping.

Refunds

Once your return is received and inspected, we will email you to confirm. If approved, your refund is processed to your original payment method (PayPal) within 5 business days. Original shipping costs are non-refundable in “changed your mind” cases.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange for a different size or model, return the original item first, then place a new order.

EU and UK right of withdrawal

Customers in the EU and UK have a legal right to withdraw from a distance purchase within 14 days, without giving a reason. This right does not apply to customized goods or items that have been installed or used.

Damaged in transit

If your package arrives damaged, contact us within 7 days with photos so we can file a carrier claim and send a replacement.

Last updated: July 21, 2026.